New Mexico Long-Term Care Ombudsman Program

Eligibility information
No eligibility requirements. Typically serves residents of long-term care facilities, families and friends of residents, and long-term care facility staff.
Payments Accepted
No Cost
Language(s) spoken
English & Spanish
2550 Cerrillos Road
Santa Fe, NM 87501
ZIP Code
Short Description
In New Mexico, the Aging and Long-Term Services Department oversees the Long-Term Care Ombudsman Program (LTCOP). The NM LTCOP consists of dedicated Ombudsman volunteers and coordinators who visit residents in long-term care facilities (nursing homes, assisted living facilities, etc.) The Ombudsman Program provides advocacy and assistance by offering residents a means to voice their concerns and have their complaints addressed.
The Ombudsman Program works with all parties involved to resolve problems and improve both quality of life and quality of care for residents in long-term care facilities. See brochure in English and Spanish on website.
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